> ## Documentation Index
> Fetch the complete documentation index at: https://agent-docs.nineteen58.co.za/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitoring

Monitor your agents' performance and track conversations in real-time with three different monitoring levels: Live Monitor, Analytics Dashboard, and Agent Logs.

## Live Monitor

<Frame>
  <img src="https://mintcdn.com/nineteen58/v4mo8A3N0ThKv1ZJ/images/live-monitor.png?fit=max&auto=format&n=v4mo8A3N0ThKv1ZJ&q=85&s=c8c9a9b68226c20e5d82443364df5fab" alt="Live Monitor" width="2754" height="1232" data-path="images/live-monitor.png" />
</Frame>

The Live Monitor provides real-time insights into ongoing conversations. This view allows you to:

* Track the number of active calls in progress
* Monitor average call costs
* View average call duration
* Observe live calls as they happen
* See a list of recent calls

When there are no active calls, the system displays "No live calls at the moment" and will update automatically when new calls begin.

## Analytics Dashboard

<Frame>
  <img src="https://mintcdn.com/nineteen58/v4mo8A3N0ThKv1ZJ/images/analytics-dashboard.png?fit=max&auto=format&n=v4mo8A3N0ThKv1ZJ&q=85&s=fb020ead1fe2aa549cb67bd82c2f0a3b" alt="Analytics Dashboard" width="2730" height="1588" data-path="images/analytics-dashboard.png" />
</Frame>

The Analytics Dashboard offers aggregated metrics to help you understand overall performance:

### Key Metrics

* Total Conversations
* Unique Users
* Tool Calls
* Total Cost

### Detailed Analytics

* **Conversation Trends**: View daily conversation volume over time through an interactive graph
* **Agent Performance**: Track conversations by agent with detailed performance metrics
* Filter options allow you to analyze data for specific time periods (e.g., 15 Minutes, Daily, Monthly)

## Agent Logs

<Frame>
  <img src="https://mintcdn.com/nineteen58/v4mo8A3N0ThKv1ZJ/images/agent-logs.png?fit=max&auto=format&n=v4mo8A3N0ThKv1ZJ&q=85&s=c59e75974ebee59a38f8ef408d01281e" alt="Agent Logs" width="2738" height="1564" data-path="images/agent-logs.png" />
</Frame>

The Agent Logs provide detailed records of all agent activities:

### Conversation Logs

* Created timestamp
* Contact information
* Contact name
* Conversation status
* Token usage per conversation

### Tool Logs

* Timestamp of tool calls
* Endpoint accessed
* Response status codes
* Response times (with highlighting for slower responses)
* Detailed log access through info buttons

The logs interface includes:

* Search functionality for finding specific records
* Live Mode toggle for real-time updates
* Pagination for browsing through historical data

This comprehensive monitoring system enables you to maintain quality control, track performance metrics, and ensure optimal operation of your agents.